Business Skills

Tuesday, October 12, 2010
8:30 - 4:30; Happy Hour directly after

Wyndham Tampa Westshore Hotel & Conference Center (formerly the Quorum) (Map)

RSVP On-line - When attending under the pre-paid plan, please RSVP with the specific attendees each time.

Price* - $200 members of IIA, ISACA or IMA and non-members

* - for non IIA Package holders

Personal Skills for Professional Success

Exceptional personal skills lead to improved communication, self management, and better responses to today’s challenges. Professional success requires not only technical competence but also the ability to gather information, analyze, reach conclusions and sell ideas. All of this must be done in a timely fashion, sometimes dealing with managers who do not appreciate the auditor or are openly hostile.

Participants will learn proven techniques to enhance their professional and personal lives through participative lecture and exercises.

Topics addressed include:

Defining personal and professional success
Enhancing listening skills
Non-verbal behavior and the audit professional
Techniques for self-management
Emotional control
Motivation of self and others
Dealing with difficult situations and difficult people
What’s going on with thinking, management and audit practices
Change and the auditor
Improving audit communications
Selling audit findings and ideas

Courtenay Thompson

Courtenay Thompson is a recognized authority on training and development for internal auditors. Since entering the educational consulting field in 1981, he has written and presented courses for numerous corporations, government and professional associations.

Although best known for training auditors in effectively meeting the challenge of fraud, Courtenay also develops and conducts courses on improving audit effectiveness, behavior and communication skills and audit interviewing. His courses are known for providing practical approaches to real problems encountered by internal auditors.

Mr. Thompson received his BBA and MBA degrees from Southern Methodist University and is a Certified Public Accountant. He is a member of the AICPA, TSCPA and The Institute of Internal Auditors, Inc.